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HyperData
General Terms and Conditions of Sale
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1. DEFINITIONS AND CONFLICTING
TERMS. "BUYER" shall mean the person or entity described
on the face of invoice as the "BILL TO". "GOODS" shall mean
all the Products and/or Services described on the face of invoice
as sold to BUYER. These General Terms and Conditions of Sale shall
apply to all sales of Goods sold to Buyer by "SELLER" called
HyperData. Notwithstanding anything in Buyer's form of Purchase
Order or other order form to the contrary, Buyer's acceptance of
the Goods shall constitute an affirmation by Buyer that the terms
and conditions set forth herein govern the purchase and sale of
the Goods. In the event that any terms in Buyer's order forms are
in addition to, in conflict with, or are different from the terms
and conditions herein, such additional or conflicting terms shall
be of no force, shall have no effect on this transaction, only the
HYPERDATA GENERAL TERMS AND CONDITIONS OF SALE contained herein
shall apply.
2. PURCHASE PRICE AND AVAILABILITY.
Buyer agrees to pay the total purchase price including shipping
and handling, if any, as specified on the front of Seller's invoice
and any sales or other applicable taxes levied on or measured by
such purchase price. Seller reserves the right by giving notice
to the Buyer at any time before delivery to increase the price of
such of Goods as have not been delivered. Prices, promotions and
availability are subject to change without any notice.
3. PAYMENT TERMS AND RETURNED
CHECKS. Payment shall be made in full according to the terms
shown on the front of Seller's invoice. All amounts not paid within
said term shall be subjected to a late fee of one and one-half percent
(1½%) per month prorated by eighteen percent (18%) per annum, or
such lower rate as may be the maximum allowable by law. Additionally,
Buyer shall pay a fee of $20.00 USD for any checks returned unpaid
to Seller for any reason.
4. TITLE AND RISK OF LOSS, DELIVERY
AND TRANSPORTATION. SELLER RETAINS SECURITY INTEREST IN
GOODS UNTIL FULL PAYMENT IS PERFECTED. Unless otherwise specified
in Seller's invoice, shipping terms are F.O.B. point of origin.
Title and risk of loss or damage to the Goods shall pass to Buyer
upon Seller's delivery to carrier, or in the case of services, when
services are completed. Services by Seller shall be deemed to be
"Completed" either when fees for services are invoiced by Seller
to Buyer, or in the event where services are to be performed on
Goods at the Seller's facility, when the Goods upon which services
have been performed are delivered to carrier. Buyer shall pay all
freight, handling, packing, delivery, insurance, brokerage, tax,
duty and other charges which may incur during shipments of Goods.
Choice of transportation, carrier, shipping method and route shall
be at Seller's election unless specified by Buyer in writing. Any
claims resulting from Goods lost or damaged in transit, or claims
of shortages received or of shipment tampering must be filed by
Buyer exclusively with the carrier.
5. INSPECTION AND ACCEPTANCE.
Upon receipt of Goods, Buyer agrees to diligently inspect and/or
test the Goods. After inspection, The Goods shall be deemed accepted
by Buyer unless Buyer provides Seller a timely written notice specifically
noting any defects or discrepancies in the quality or quantity of
Goods received. Such inspection shall be completed promptly. In
any event, all notices regarding nonconforming Goods, rejection
or revocation of acceptance must be made in writing and received
by Seller no later than 10 days from the date of Seller's invoice,
which Buyer agrees is a reasonable time frame within which to diligently
inspect and provide notice to Seller. Buyer waives any right to
reject the shipment or revoke acceptance thereafter.
6. NON-CHANGEABLE, NON-CANCELABLE,
NON-RETURNABLE AND NON-RESCHEDULABLE(NCCRR) GOODS. Any Goods
that is or becomes designated as NCCRR (NON-CHANGEABLE, NON-CANCELABLE,
NON-RETURNABLE AND NON-RESCHEDULABLE) or Buyer Specific shall be
strictly considered as NON-CHANGEABLE, NON-CANCELABLE, NON-RETURNABLE
AND NON-RESCHEDULABLE. Buyer assumes full liability for payment
whether NCCRR Goods have been delivered, are being held in Seller's
inventory or being processed in part or in whole. (such as Sunlight
readable units, Ruggedize, Semi-Ruggedize units)
7. REFUSED OR RE-ROUTE SHIPMENT.
If Buyer refuses shipment and/or attempts to cancel or rescind this
Agreement without any legal excuse, Seller may opt to recover liquidated
damages, consisting of 15% of the total price on Seller's invoice
plus all freight and handling charges. Notwithstanding the foregoing,
Seller may refuse the return of Goods and seek its remedies under
applicable law. Buyer shall pay all extra routing charges for any
re-route shipment incurred by Buyer's instruction or incorrect shipping
information including, but not limited to, wrong address or wrong
freight collect information.
8. EXPORTATION AND COMPLIANCE
WITH EXPORT LAWS. Buyer agrees not to directly or indirectly
export any Goods (whether or not modified by services) including,
but not limited to, parts, equipment, software, technical data/documentation
or technology without first obtaining the required U.S. Government
export licenses. Buyer agrees to comply with all U.S. export laws
and regulations. Buyer agrees not to, and agrees not to permit any
of its customers to, sell, market, export, transfer, or re-export
Goods, products (including software with encryption), services,
technical data or technology to any restricted country or to any
company, individual or governmental entity listed in the Table of
Denial Orders published from time to time by the U.S. Government
(called denied parties). If it exports any Goods, Buyer shall be
the exporter of record and shall obtain any licenses or authorizations
from the U.S. Department of Commerce or the U.S. Department of State
required for the export or re-export of any Goods, products (or
encrypted products), services, technical data or technology. The
Buyer agrees to indemnify, defend and hold Seller and any of Seller's
suppliers harmless from and against any and all liabilities, losses,
claims, complaints, damages and expenses (including, but not limited
to, reasonable attorney fees, court costs, costs of investigation
and defense, and any other related expenses) suffered, sustained,
incurred, arising from Buyer's failure to comply with this section.
9. INTELLECTUAL PROPERTY.
Seller shall have no liability or obligation in connection with
any claims of infringement to any patent, trademark, copyright,
trade secret or other proprietary intellectual property. Seller
disclaims all other liability related to any intellectual property.
10. LIMITED WARRANTY.
Seller warrants Goods to be in good working condition as to materials
and workmanship for a period of one year (twelve months) from the
date of Seller's invoice unless otherwise specified or by the manufacturer's
own warranty policy. All warranty dates or time periods shall commence
from Seller's invoice date set forth in Seller's invoice. The notebook
computer battery is excluded under the twelve-month warranty coverage.
The notebook computer battery has (3) three-month warranty coverage
due to the battery being a consumable and wear out component. The
LCD Screen of The notebook computer may have (6) red, green, blue,
bright or dark spots called "On-Pixels" that often appear on LCD
Screens. According to the specification
from LCD Manufacturers, the existence of six "On-Pixels" is permissible
and has met the Manufacturer QA Standards. Therefore in such
an instance the Seller has no obligations to issue a sale return
or replacement. All Goods made by original manufacturer other than
Seller are sold "AS IS" and may carry a limited warranty as granted
by its respective manufacturer. Seller in no way claims responsibility
for these Goods or its warranty. All CPU, Memory, hard disk drive,
or any other part which was not included in the computer system
as sold, special order Goods, repaired parts, refurbished parts,
repair or labor are warranted 30 days only. Other specified warranty
period might be indicated on the face of Seller's invoice. No repair,
replacement or reperformance shall extend any warranty.
11. WARRANTY DISCLAIMER AND LIMITATIONS.
Buyer agrees and acknowledges that Seller acts solely as a System
Integrator or Distributor of the Goods and the Manufacturer, Licensor,
or other Supplier of the Goods is solely responsible to Buyer. THIS
WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER ORAL, WRITTEN,
EXPRESS, OR IMPLIED. SELLER DISCLAIMS ANY WARRANTY, EXPRESS OR IMPLIED,
WITH RESPECT TO (A) THE MERCHANTABILITY OF GOODS, (B) THE FITNESS
OF GOODS FOR ANY PARTICULAR PURPOSE OR USE OF BUYER, (C) WHETHER
THE USE OF THE GOODS SHALL BE UNINTERRUPTED OR ERROR FREE, (D) ANY
EXPRESS OR IMPLIED WARRANTIES, (E) ARISING BY ANY COURSE OF DEALING,
COURSE OF PERFORMANCE OR USAGE OF TRADE, (F) NONINFRINGEMENT OR
(G) TITLE TO SOFTWARE. Seller does not warrant the use or results
of use of the Goods in terms of Compatibility, Correctness, Accuracy,
or Reliability. No warranty by the Seller, Manufacturer, Licensor
or other suppliers shall apply to any Goods which have been subjected
to abuse, misuse, alteration, neglect, accident, unauthorized repair
or installation, Non-Seller's components, tampered warranty seals,
broken assembly trace, improper freight handling or shipping abuse,
as determined solely by Seller, are not covered by this warranty.
Any alterations, additions, improvements, patches or attachments
to the Goods not authorized in writing by Seller shall be deemed
to be a waiver of this warranty by Buyer and shall render this warranty
null and void. If technical advice is offered or provided in connection
with the sale of any Goods it is provided as an accommodation to
Buyer, without charge, and Seller does not warrant and has no responsibility
or liability whatsoever for the content of or use of such advice.
12. LIMITATION OF LIABILITY.
IN NO EVENT SHALL SELLER'S LIABILITY ARISING IN CONNECTION WITH
OR UNDER THIS AGREEMENT (WHETHER UNDER THE THEORIES OF BREACH OF
CONTRACT, TORT, MISREPRESENTATION, FRAUD, WARRANTY, NEGLIGENCE,
STRICT LIABILITY OR ANY OTHER THEORY OF LAW) EXCEED THE PURCHASE
PRICE, CURRENT MARKET VALUE OR RESIDUAL VALUE OF GOODS WHICHEVER
IS LESS.
13. LIMITATION OF DAMAGES.
BUYER SHALL IN NO EVENT BE ENTITLED TO, AND SELLER SHALL NOT BE
LIABLE FOR, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING, BUT NOT LIMITED TO,
LOSS OF PROFIT OR REVENUE, PROMOTIONAL AND/OR MANUFACTURING EXPENSES,
OVERHEAD, SOFTWARE COMPATIBILITY, Y2K INCOMPATIBILITY, INJURY TO
REPUTATION AND/OR LOSS OF USE, CUSTOMERS OR DATA.
14. INDEMNIFICATION AND RESTRICTION.
The Buyer agrees to indemnify, defend and hold Seller and any of
Seller's suppliers harmless from and against any and all liabilities,
injuries, deaths, losses, claims, complaints, damages and expenses
(including, but not limited to, reasonable attorney fees, court
costs, costs of investigation and defense, and other related expenses)
suffered, sustained, incurred, arising from the use and operation
of the purchase Goods. The Goods sold by the Seller are not designed
to be used and operated with any life support equipment, human implantation,
medical devices, nuclear system, weapon, aviation, mass transit
or any application where failure or malfunction could lead to possible
loss of life, catastrophic property damage or any other critical
situations. Therefore, Buyer takes its own risk if the Goods are
resold for those purposes. Buyer agrees to take full responsibility
for any forms of direct, indirect, special, incidental, consequential
or punitive damage, arising out of the purchase and operation of
the Goods.
15. BUREAU OF ELECTRONIC AND
APPLIANCE REPAIR (BEAR) SERVICE DEALER LICENSING. Seller
is a registered "Service Dealer" with the State of California, Department
of Consumer Affairs, Bureau of Electron and Appliance Repair. Seller's
Service Dealer number is E79288 and this registration number is
not transferable. Seller engages in or holds himself out to the
public as offering repair, service or maintenance of computer and
electronic systems. "An estimate as required (Section 9844 of the
California Business and Professions Code) for repairs shall be given
to the customer by the Service Dealer in writing, and the Service
Dealer may not charge work done or parts supplied in excess of the
estimate without prior consent of the Buyer, customers or consumers.
Where provided in writing, the Service Dealer may charge a reasonable
fee for services provided in determining the nature of the malfunction
in preparation of a written estimate for repair. For information,
Buyer can contact "The Bureau of Electronic and Appliance Repair,
Department of Consumer Affairs, Sacramento 95814.""
16. RETURN MERCHANDISE AUTHORIZATON
(RMA). RETURN MERCHANDISE FOR SERVICE OR REPAIR ONLY. The
Customer Service Department is open Monday through Friday from 9:00
AM to 6:00 PM (PST) and the number is (909) 468-2933. To obtain
a "Return Merchandise Authorization" (RMA) Number, Buyer must contact
Seller's Customer Service and provide an copy of Seller's invoice,
Seller's invoice number (usually it's the first number on the most
right upper corner of invoice face), customer ID number (usually
it's the second number on the most right upper corner of invoice
face), serial number on the Goods, date of Seller's invoice, nature
of the problem and completed RMA request form. The RMA number is
only valid for 10 days from issuance of RMA number. Buyer must MARK
THE RMA NUMBER ON THE OUTSIDE OF RETURN PACKAGE, describe nature
of the problem, and attach an inventory checking list and Seller's
invoice copy of RMA Goods. Buyer shall be solely responsible for
the data on all RMA Goods. It is strongly suggested that Buyer backup
all the data before sending to Seller the RMA Goods. Seller is under
no obligation to backup or transfer data on the RMA Goods, and shall
bear no liability for any data lost or destroyed. Any RMA Goods
sent to Seller C.O.D., freight collect, or with unauthorized / expired
/ invalid RMA number will be refused. Therefore, Buyer must prepay
the incoming freight, insure and securely package the Goods. Seller
is not responsible for any loss or damage during transit. Replacement
(at Seller's solely discretion) or repairs will be made after Seller
received RMA Goods. No advance replacement is available. Buyer shall
pay all estimates, diagnostics, labor, parts, testing, handling
fees and outbound freight for out of warranty repairs. If any RMA
merchandise is determined to not have been sold by Seller, is out
of warranty, is within warranty and found to be not defective, or
if Buyer choose not to repair the product, Buyer shall nevertheless
pay the labor cost for estimates, handling fees and outbound freight.
Seller will only pay ground or surface outbound freight for warranty
Goods shipped throughout the continental United States. Seller is
not responsible for any incoming, outgoing freight and other fees
incurred by any package shipped throughout any country or US territory
other than the continental United States. Buyer agrees to pay expedited
service fees per Buyer's request. If RMA Goods are sent back to
Seller from any country or US territory other than the continental
United States, Buyer shall mark "RETURN FOR REPAIR" notation on
all RMA shipping documents and RMA packages. In no event shall Seller
be responsible for any duty, tax, freight forwarding or brokerage
charges incurred by RMA shipments. Buyer must consult and comply
with the regulation of the United States and any other applicable
country for RMA shipment. Additional service terms and conditions
may apply to RMA Goods and shipments.
17. CREDIT MERCHANDISE AUTHORIZATION
(CMA). RETURN MERCHANDISE FOR CREDIT OR REFUND ONLY, ALSO
KNOWN AS "SALES RETURN". To obtain a "Credit Merchandise Authorization"
(CMA) or Sales Return Number, Buyer must call Seller's Customer
Service Manager and provide an copy of Seller's invoice, Seller's
invoice number (usually it's the first number on the most right
upper corner of invoice face), customer ID number (usually it's
the second number on the most right upper corner of invoice face),
serial number on the Goods, date of Seller's invoice, reason for
credit and completed CMA request form. No CMA number will be issued
after 15 days from the date of Seller's invoice. The CMA number
is only valid for 10 days from issuance of CMA number. Buyer must
MARK THE CMA NUMBER ON THE OUTSIDE OF RETURN PACKAGE. The CMA Goods
must be returned in the original packing and must be in a resalable
condition along with all accessories originally provided (including
manuals, warranty card, cables, diskettes, software, etc.), attach
an inventory checking list and Seller's invoice copy of CMA Goods,
and describe reason for credit. Buyer shall be solely responsible
for the data on all CMA Goods. It is strongly suggested that Buyer
backup all the data before sending to Seller the CMA Goods. Seller
is under no obligation to backup or transfer data on the CMA Goods,
and shall bear no liability for any data lost or destroyed. Any
CMA Goods sent to Seller C.O.D., freight collect, or with unauthorized
/ expired / invalid CMA number will be refused. Therefore, Buyer
must prepay the incoming freight, insure and securely package the
Goods. Seller is not responsible for any loss or damage during transit.
A Money back guarantee or refund shall not include any freight cost,
any software which has been opened or registered or activated, any
software without its certificate of authenticity or registration,
any consumable or wear out components (including, but not limited
to, toner, ink, lamp, light tube, battery, data storage media),
any customization or expedition charges, labor, on-site implementation
or consultation or technical support fees, optional warranty contract,
special order Goods, NCCRR Goods as mentioned in Section#6 or any
Goods not in its original selling condition. A 15% restocking fee
will be applied to all CMA Goods. No credit will be issued if CMA
Goods are received by Seller after CMA number has expired or has
become invalid. In such an instance, the CMA Goods will be sent
back to its original sender by Buyer's or sender's cost. If CMA
Goods are sent back to Seller from any country or US territory other
than the continental United States, Buyer shall mark "RETURN FOR
CREDIT" notation on all CMA shipping documents and CMA packages.
In no event shall Seller be responsible for any duty, tax, freight
forwarding or brokerage charges incurred by CMA shipments. Buyer
must consult and comply with the regulation of the United States
and any other applicable country for CMA shipment. Additional service
terms and conditions may apply to CMA Goods and shipments.
18. FORCE MAJUERE. Seller
shall not be liable for delays in delivery or/and order failure
to perform due to causes beyond the reasonable control of Seller,
which causes shall include, without limitation, acts of God, acts
or omission of Buyer, acts of civil or military authorities, fire,
strikes, power surges or outages, epidemics, quarantine restrictions,
flood, earthquakes, riot, terrorism, war, delays in transportation
or inability to obtain necessary labor, materials or supplies, and
any other unpredictable causes.
19. ATTORNEYS' FEES AND COLLECTION
FEES. If any suit or action to enforce or to interpret any
of the terms and conditions herein, or to recover damages as a result
of breach of any provision of this Agreement, or any effort to complete
collection, the prevailing party shall be entitled to recover from
the non-prevailing party all costs and expenses including, but not
limited to, reasonable attorney fees, court costs, traveling and
lodging expenses, costs of investigation and defense, accrued interest,
and any other reasonable expenses incurred by the prevailing party
in prosecuting or defending such action and any appeal taken there
from. In the event any collection effort is initiated to interpret
or to enforce any of the terms or conditions of sale between Buyer
and Seller, the prevailing party shall be entitled to recover from
the non-prevailing party all costs and expenses including, but not
limited to, unpaid balance, collection fees, accrued interest on
the default dollar amount, reasonable attorneys fees, court costs,
traveling and lodging expenses, costs of investigation and any other
reasonable expenses incurred by the prevailing party in connection
therewith.
20. GOVERNING LAW / VENUE / FORUM.
This Agreement and the rights and obligations of Buyer and Seller
shall be governed by and construed in accordance with the laws of
the State of California in the United States of America. Buyer agrees
to consent to jurisdiction, venue and forum in a State Court of
California, County of Orange County, State of California, United
States of America. Buyer further agrees to and does hereby irrevocably
waive the defense of inconvenient forum and further irrevocably
waives trial by jury. Any controversy, dispute, claim or complaint
of whatever nature arising out of, in connection with, or in relation
to the interpretation, performance or breach of this Agreement including
any claim based on contract, tort or stature, shall be resolved
through a binding, irrevocable and final Arbitration at JAMS/ENDISPUTE,
County of Orange, State of California, United States of America.
Both Buyer and Seller agree that such an arbitration shall yield
the final resolution.
21. ENTIRE AGREEMENT. This
Document sets forth the entire Agreement between Buyer and Seller
and exclusively determines the rights and obligations of Buyer and
Seller, notwithstanding any prior course of dealing, custom or usage
of trade or course of performance or any additional or different terms
proposed by Buyer at any time. The exercise or failure to exercise
any remedy shall not preclude the exercise of that remedy at another
time or of any other remedy at any time. If any provision or portion
of this Agreement is held to be invalid, illegal, unconscionable or
unenforceable, the other provisions and portions shall not be affected.
The waiver by Seller of any breach or default shall not be deemed
to be a waiver of any later breach or default. Seller's failure to
object specifically to provisions contained in any communication from
Buyer shall not be deemed a waiver of the provisions contained in
this Agreement. Any clerical errors are subject to correction. Rev.
C2601W
All
trademarks and registered trademarks are of their respective companies.
Photography is for display purposes only and may not represent actual
product. Reseller is not responsible for typographical errors.
Specifications are subject to change without any notice. Copyright
2003 HyperData All Right Reserved |